7p7772 Privacy Policy

1 Data Controller

1.1 For the purposes of applicable data protection law, 7p7772 is the data controller responsible for the personal data of users who access the Platform from Bangladesh and other permitted jurisdictions.

1.2 If you have any questions, concerns, or requests relating to this Policy or the personal data 7p7772 holds about you, you may contact our data team at [email protected]. We aim to respond to all privacy-related enquiries within five business days (Bangladesh Standard Time, UTC+6).

2 Information We Collect

2.1 Registration Data. When you create an account on the Platform, we collect your full name, date of birth, email address, mobile phone number, and the login credentials you choose.

2.2 Identity Verification Data. As part of our KYC (Know Your Customer) process, we may collect copies of government-issued identification (e.g., National Identity Card, passport, or driving licence), proof of address, and payment method confirmation documents.

2.3 Financial Data. We collect the details necessary to process deposits and withdrawals, including your bKash, Nagad, Rocket, or Upay mobile wallet number, and bank account details where applicable. We do not store full card numbers or payment credentials on our own servers; these are handled by our PCI-compliant payment partners.

2.4 Transaction Data. We maintain records of all deposits, withdrawals, bets placed, game results, bonus credits, and account balance movements associated with your account.

2.5 Technical Data. When you access the Platform, we automatically collect your IP address, browser type and version, operating system, device identifiers, time zone (Bangladesh Standard Time, UTC+6), and pages visited, along with timestamps of each visit.

2.6 Communications Data. If you contact our support team by email or live chat, we retain a record of that correspondence, including the content of your messages and any attachments you provide.

2.7 Usage & Behavioural Data. We collect data on how you interact with the Platform, including which games you play (cricket betting, slots, live casino, Cat Fishing, The Great Icescape, etc.), session durations, staking patterns, and promotional offer interactions. This data is used to personalise your experience and fulfil our responsible gaming obligations.

3 Legal Bases for Processing

3.1 7p7772 processes your personal data under one or more of the following legal bases depending on the specific processing activity:

4 How We Use Your Information

4.1 Account Management. To create and maintain your 7p7772 account, verify your identity, process your transactions, and respond to your support requests.

4.2 Platform Operations. To operate, maintain, and improve the Platform including cricket betting markets, live casino games, slots, and promotional features.

4.3 Security & Fraud Prevention. To detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other prohibited conduct outlined in our Terms & Conditions.

4.4 Responsible Gaming. To monitor betting patterns, enforce deposit limits, honour self-exclusion requests, and identify users who may be at risk of problem gambling, in accordance with our Responsible Gaming Policy.

4.5 Legal Compliance. To comply with applicable laws, respond to lawful requests from regulatory authorities, and maintain records as required under anti-money-laundering and know-your-customer regulations.

4.6 Marketing Communications. Where you have given consent, to send you promotional offers, VIP tier updates, bonus notifications, and news about upcoming events such as BPL, IPL, T20 World Cup, and Eid special promotions via email or SMS. You may withdraw consent at any time by contacting [email protected].

4.7 Analytics & Personalisation. To understand how users engage with the Platform and to tailor content, game recommendations, and promotional offers to your interests and playing history.

5 Sharing Your Information

5.1 7p7772 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with the following categories of recipients solely to the extent necessary for the purposes described in this Policy:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — for processing deposits and withdrawals.
• Identity Verification Partners: Third-party KYC and AML screening services that assist in verifying user identities and detecting financial crime.
• Game Content Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data for game integrity and technical support purposes.
• IT & Infrastructure Partners: Cloud hosting, database management, and cybersecurity providers who process data on our behalf under strict data processing agreements.
• Legal & Regulatory Authorities: Where required by law or in response to a valid legal request, we may disclose personal data to law enforcement agencies, courts, or regulatory bodies.
• Professional Advisors: Lawyers, auditors, and consultants bound by professional confidentiality obligations, where necessary to obtain professional advice.

5.2 All third-party processors are required to handle your data in a manner consistent with this Policy and applicable data protection laws. We do not permit third parties to use your data for their own marketing purposes.

6 Cookies & Tracking Technologies

6.1 The 7p7772 Platform uses cookies, web beacons, pixel tags, and similar technologies to deliver and improve our services. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as your last visited game category, language settings, and responsible gaming tool configurations.
• Analytical Cookies: Help us understand how users navigate the Platform, which pages are most visited, and where errors occur. Data collected is aggregated and anonymised where possible.
• Marketing Cookies: Used to deliver personalised promotional content relevant to your betting interests. These are only set with your consent and can be disabled at any time through your browser settings.

6.2 You can control cookie preferences through your browser's settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in across sessions.

7 Data Retention

7.1 7p7772 retains personal data for as long as your account is active and for a minimum period thereafter as required by law. The following retention schedule applies:

• Account & Identity Data: Retained for a minimum of five (5) years following account closure, in accordance with anti-money-laundering record-keeping obligations.
• Transaction Data: Retained for a minimum of five (5) years from the date of each transaction.
• Communications Data: Support correspondence retained for two (2) years from the date of the last interaction.
• Technical & Log Data: IP addresses and access logs retained for up to twelve (12) months, except where retained longer for fraud investigation purposes.
• Marketing Consent Records: Retained for the duration of consent and for three (3) years after withdrawal of consent to demonstrate compliance.

7.2 Where data is no longer required for any legal or operational purpose, it is securely deleted or anonymised so that it can no longer be attributed to any individual.

8 Your Rights

8.1 Subject to applicable law, you have the following rights regarding the personal data 7p7772 holds about you:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal data be deleted. This right does not apply where retention is required by law (e.g., AML record-keeping).
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances, such as while a correction request is being assessed.
• Right to Data Portability: Where processing is based on your consent or contract performance, you may request that your data be provided in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time with immediate effect for future processing.
• Right to Object: You may object to processing based on legitimate interests, including profiling for personalisation purposes.

8.2 To exercise any of the above rights, please contact us at [email protected]. We will respond to your request within thirty (30) calendar days. We may need to verify your identity before processing your request.

8.3 We will not charge a fee for exercising your rights unless your request is manifestly unfounded, repetitive, or excessive, in which case we reserve the right to charge a reasonable administrative fee or decline the request.

9 Data Security

9.1 7p7772 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, multi-factor authentication options for account access, regular security audits and penetration testing, and strict access controls limiting which personnel can view personal data.

9.2 While we take all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for ensuring that any device you use to access the Platform is adequately protected.

9.3 In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7p7772 will notify affected users without undue delay and will take all reasonable steps to contain and remediate the breach.

10 Children's Privacy

10.1 The 7p7772 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete the associated data.

10.2 If you believe a minor has accessed the Platform using your account or has created their own account, please notify us immediately at [email protected].

11 International Data Transfers

11.1 In some circumstances, personal data processed by 7p7772 may be transferred to and stored on servers located outside Bangladesh, for example where we use cloud infrastructure or third-party service providers based in other countries.

11.2 Where such transfers occur, 7p7772 ensures that appropriate safeguards are in place to protect your data, including contractual commitments from the receiving party to maintain data protection standards consistent with this Policy.

12 Changes to This Policy

12.1 7p7772 reserves the right to update this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. Where changes are material, we will endeavour to notify you via the email address registered on your account.

12.2 Your continued use of the Platform following the publication of any changes to this Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how your data is being handled.